• Shipping Policy for PlantsBd

  Delivery Timeframe:
  Generally, orders are delivered within 3-5 business days. Business days exclude public holidays and Sundays. Upon order placement, we undertake the process of potting the plants before dispatch, ensuring their safety and well-being during transit.
  Delivery Partners:
  PlantsBd collaborates with reputable delivery partners including:
  1. Pathao
  2. Steadfast
  3. Sundarban Courier Service
  4. SA Paribahan Courier Service
  5. RedEx
  6. FedEx Logistics
  Return Procedure:
  Should you need to return an item due to damage during transit, kindly inform us without the need to return the plant itself. We will either replace the damaged plant or provide a refund accordingly.
  Transparent Pricing:
  At PlantsBd, there are no hidden charges. All prices listed on our website are inclusive of taxes and VAT. However, delivery charges may apply based on the number of products purchased.
  Order Tracking:
  Upon shipment, we notify users via email, providing them with tracking details. Additionally, you will receive an SMS containing the consignment number and a tracking link to monitor the status of your order.
  For any further queries or assistance, please don't hesitate to contact us through our website, PlantsBd.

Orders placed with PlantsBd are processed promptly, typically within 5 working days from the date of order confirmation or as per the agreed delivery date. We utilize registered domestic courier companies and/or speed post services for shipment. All deliveries are made to the address specified by the buyer during order placement. Please note that once dispatched, the delivery address cannot be modified.